How I work
Sales with a strategy behind it.
Most technology gets sold backwards: someone shows up with a product and then looks for a problem to attach it to. I work the other way round. I start with the business, figure out what actually needs solving, and only then talk about tools and partners. It's slower on the first call and much faster over the next ten years.
01
Listen first.
Before anyone mentions a product, I want to know how your business runs: where the time goes, what keeps breaking, and what it's costing you.
The first conversation is mostly questions. How work moves through your business, who touches what, which systems people complain about, and what a bad day costs you. No slide deck, no pitch.
02
Map it in plain English.
You get a simple picture of where your technology is helping, where it's leaking time or money, and what's actually urgent.
Afterwards you get a one-page picture of what you have, what's working, what's fragile and what's urgent, written so the owner and the office manager can both read it.
03
Recommend what actually fits.
The right solution at the right size, from partners I trust. If the honest answer is "don't spend money on that yet," you'll hear it from me.
Recommendations come sized to your business and your budget, with the trade-offs spelled out. Sometimes the best advice is to leave something alone for another year.
04
Build the relationship.
I'm the one who picks up the phone after the sale. A relationship built on trust and clear communication is how you keep clients for a decade.
The relationship doesn't end at the signature. I check in, I answer the phone, and I make sure what was promised actually got delivered.
Want to see how this would work for your business?
Twenty minutes, no cost, no commitment.
Grab 20 minutes with me